SimpleConvert - Support
📱 App Overview
SimpleConvert is a powerful file conversion app that works completely offline. Transform your photos and videos to any desired format using only your device's performance, without requiring an internet connection for fast and reliable file conversion.
Current Version: 1.0 | Platform: iOS 17.6 or later
🎯 Key Features
- Complete Offline Conversion - No internet connection required
- Batch Photo Conversion - Process multiple photos simultaneously
- Single Video Conversion - Stable processing of high-quality videos
- Privacy Protection - Files never transmitted externally
- Intuitive UI - Clean and easy-to-use interface
📋 Supported File Formats
📸 Photos: JPG, PNG, HEIC, TIFF, BMP, GIF
🎬 Videos: MP4, MOV, MKV, WMV, M4V, TS, 3GP
❓ Frequently Asked Questions
Q: Do I need an internet connection?
A: No, SimpleConvert works 100% offline. No data usage occurs during conversion.
Q: Can I convert multiple photos at once?
A: Yes, photos support batch conversion through multiple selection. You can convert several photos to your desired format simultaneously.
Q: Can I convert multiple videos simultaneously?
A: Videos support single file conversion only for performance optimization and stability. This ensures reliable processing even for high-resolution videos.
Q: Where are converted files saved?
A: You can choose the save location. If photos or videos are in formats supported by the Photos app (JPG, PNG, MP4, etc.), they can be saved to the Photos app. For unsupported formats (TIFF, MKV, etc.) or if you prefer, files can be saved to any folder in the Files app. Original files are always preserved.
Q: Is my personal data safe?
A: All conversion operations are performed entirely on your device, so files are never transmitted to external servers. Complete privacy protection is guaranteed.
Q: Does conversion affect quality?
A: We maintain the highest possible quality during conversion using advanced algorithms to minimize quality loss.
🔧 Troubleshooting
When the app runs slowly:
• Check device storage space (minimum 2-3GB free space recommended)
• Close other apps to free up memory
• Restart device and try again
When conversion fails
• File too large: Videos should be 2GB or smaller for optimal performance
• Corrupted file: Try testing with a different file
• Unsupported format: Check the supported formats list
• Insufficient storage: Conversion process creates temporary files, requiring adequate free space
📄 Related Links
• Privacy Policy: View here